Quality survey

BSI ISO 9001 approval As part of our on going commitment to develop and improve our services to our customers we would welcome your comments on the standard of services / products received. This is also to comply with our registration to BS EN ISO9001/AS9100 latest issue.

Many thanks for your help

Quality and performance feedback

Please complete the survey form below to indicate how satisfied you are with our service. We would be pleased to receive any further comments where applicable.

Please score the following criteria out of 100% (Where not applicable, please answer N/A)
Company name*
Please enter the name of your company
General quality of work received*
Please give a 0 to 100% score as your answer
Order completed on time*
Please give a 0 to 100% score as your answer
Acceptable lead times*
Please give a 0 to 100% score as your answer
Technical information given (If applicable)*
Please give a 0 to 100% score as your answer
Packaging (If applicable)*
Please give a 0 to 100% score as your answer
Customer service and response*
Please give a 0 to 100% score as your answer
Would you recommend us?*
- Yes
- No
- Possibly
If you answered No to the previous question, please could you give a reason?
Are there any areas of our business you think should be improved?
Any other comments
Completed by*
Please enter your name
Position*
Please state your position. ie. Quality manager, MD etc.
Email address*
Please confirm your email address for corespondence